AI-empowered health coaching for university students: A mixed-method process evaluation.

Journal: Computers in biology and medicine
Published Date: Jun 11, 2025

Abstract

BACKGROUND: Artificial Intelligence (AI)-empowered health coaching (HC) has the potential to enhance HC effectiveness by providing real-time, evidence-based support. However, integrating AI into live HC sessions presents challenges, particularly in retrieval accuracy, usability, and engagement. This study evaluates the feasibility of an AI-empowered HC intervention by examining human-AI interaction within a pilot randomized controlled trial.

Authors

  • Iva Bojic
    Lee Kong Chian School of Medicine, Nanyang Technological University, 11 Mandalay Rd, 308232, Singapore. Electronic address: iva.bojic@ntu.edu.sg.
  • Qi Chwen Ong
    School of Life Course and Population Sciences, King's College London, London, United Kingdom.
  • Sakura Ito
    Lee Kong Chian School of Medicine, Nanyang Technological University, 11 Mandalay Rd, 308232, Singapore.
  • Jintana Liu
    Lee Kong Chian School of Medicine, Nanyang Technological University, 11 Mandalay Rd, 308232, Singapore.
  • Ashwini Lawate
    Lee Kong Chian School of Medicine, Nanyang Technological University, 11 Mandalay Rd, 308232, Singapore.
  • Malar Palaiyan
    University Counselling Centre, Nanyang Technological University, 36 Nanyang Ave, 639801, Singapore.
  • Elizabeth Nair
    Work and Health Psychologists, 39B Jalan Pemimpin, 577184, Singapore.
  • May Lwin
    Wee Kim Wee School of Communication and Information, Nanyang Technological University, 31 Nanyang Link, 637718, Singapore.
  • Yin Leng Theng
    Wee Kim Wee School of Communication and Information, Nanyang Technological University, 31 Nanyang Link, 637718, Singapore.
  • Michael Chia
    Physical Education and Sports Science Group, National Institute of Education, Nanyang Technological University, Singapore 637616, Singapore.
  • Chuen Peng Lee
    Department of Respiratory and Critical Care Medicine, Tan Tock Seng Hospital, 11 Jln Tan Tock Seng, 308433, Singapore.
  • John Abisheganaden
    Lee Kong Chian School of Medicine, Nanyang Technological University, Singapore; Health Services and Outcomes Research, National Healthcare Group, Singapore; Department of Respiratory Medicine, Tan Tock Seng Hospital, Singapore.
  • Josip Car
    Department of Global Health and Social Medicine, Harvard Medical School, Harvard University, Cambridge, MA, United States.

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