A literature review on the role of artificial intelligence-based chatbots in patient education in colorectal surgery.

Journal: Surgery
Published Date: May 9, 2025

Abstract

INTRODUCTION: Artificial intelligence-based chatbots are becoming increasingly used in patient education, in the realm of colorectal diseases. Perhaps, not surprisingly, concerns about the appropriateness of chatbot answers have been raised by healthcare professionals. Numerous studies have explored the utility and accuracy of chatbots in providing information in several clinical disciplines. This review aimed to summarize the findings of published studies, highlighting the strengths and limitations of chatbots used in medical education for colorectal surgery.

Authors

  • Laura Garcia Garcia
    Servicio de Cirugía General y Digestiva. Complejo Hospitalario Universitario Materno Infantil de Gran Canaria, Las Palmas de Gran Canaria, Spain.
  • Sameh Hany Emile
    Ellen Leifer Shulman and Steven Shulman Digestive Disease Center, Cleveland Clinic Florida, Weston, FL; Colorectal Surgery Unit, General Surgery Department, Mansoura University Hospitals, Mansoura, Egypt. Electronic address: https://twitter.com/dr_samehhany81.
  • Lakshmi Linkeshwaran
    UCL Medical School, University College London, London, United Kingdom.
  • Anjelli Wignakumar
    Ellen Leifer Shulman and Steven Shulman Digestive Disease Center, Cleveland Clinic Florida, Weston, FL. Electronic address: https://twitter.com/AWignakumar.
  • Steven D Wexner

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