How does leadership AI awareness shape employee voice behavior? based on the framework of hindrance and challenge stressors.

Journal: Work (Reading, Mass.)
Published Date: May 21, 2025

Abstract

BackgroundThe rapid advancement of Artificial Intelligence (AI) is driving transformative changes across various sectors, reshaping organizational management models and altering work dynamics for employees.ObjectiveThis study employs the framework of hindrance and challenge stressors to examine the impact of leadership AI awareness on employees' voice behavior (VB).MethodsWe analyzed survey data from 487 employees in knowledge-intensive industries across China.ResultsLeadership AI awareness, under hindering stressors, positively correlates with employees' job insecurity (JI), which inversely affects their VB; JI acts as a mediator. Conversely, under challenging stressors, leadership AI awareness enhances employees' intrinsic motivation, which positively correlates with VB. Intrinsic motivation also mediates this relationship. Additionally, AI self-efficacy moderates the influence of leadership AI awareness on employees' VB.ConclusionsThis study elucidates a dual-path mechanism through which leadership AI awareness affects employees' VB and delineates the boundary conditions for this influence. The findings offer managerial insights for stimulating employees' VB amidst AI integration in the workplace.

Authors

  • Yue Zhou
    State Key Laboratory of Bioactive Substances and Functions of Natural Medicines, Institute of Materia Medica, Chinese Academy of Medical Sciences & Peking Union Medical College, 2A Nanwei Road, Beijing 100050, China. zhouyue@imm.ac.cn.
  • Bei Lyu
    School of Economics and Management, Huaibei Normal University, Huaibei, People's Republic of China.

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