Evaluating the validity and consistency of artificial intelligence chatbots in responding to patients' frequently asked questions in prosthodontics.

Journal: The Journal of prosthetic dentistry
Published Date: Apr 7, 2025

Abstract

STATEMENT OF PROBLEM: Healthcare-related information provided by artificial intelligence (AI) chatbots may pose challenges such as inaccuracies, lack of empathy, biases, over-reliance, limited scope, and ethical concerns.

Authors

  • Maryam Gheisarifar
    Clinical Assistant Professor, Department of Restorative Dentistry, College of Dentistry, University of Illinois Chicago, Chicago, Ill.
  • Marwa Shembesh
    Clinical Assistant Professor, Department of Restorative Dentistry, College of Dentistry, University of Illinois Chicago, Chicago, Ill.
  • Merve Koseoglu
    Associate Professor, Department of Prosthodontics, Faculty of Dentistry, University of Sakarya, Sakarya, Turkey; and PhD student, Department of Prosthodontics, Faculty of Dentistry, University of Ataturk, Erzurum, Turkey.
  • Qiao Fang
    Department of Restorative Dentistry, College of Dentistry, University of Illinois Chicago, Chicago, Illinois, USA.
  • Fatemeh Solmaz Afshari
    Associate Professor, Department of Restorative Dentistry, College of Dentistry, University of Illinois Chicago, Chicago, Ill.
  • Judy Chia-Chun Yuan
    Department of Restorative Dentistry, College of Dentistry, University of Illinois Chicago, Chicago, Illinois, USA.
  • Cortino Sukotjo
    Department of Prosthodontics, School of Dental Medicine, University of Pittsburgh, Pittsburgh, Pennsylvania, USA.

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