Potential of AI Chatbots in Online Hair Transplantation Consultations: A Multi-metric Assessment of Three Models.

Journal: Aesthetic plastic surgery
Published Date: Aug 8, 2025

Abstract

BACKGROUND: The use of artificial intelligence (AI) chatbots has demonstrated considerable promise in assisting medical consultations. However, their potential for application in online hair transplantation consultations remains largely unexplored.

Authors

  • Jiaxian Zhang
    Key Laboratory of Regenerative Medicine of Ministry of Education, Department of Plastic Surgery of the First Affiliated Hospital of Jinan University, Institute of New Technology of Plastic Surgery of Jinan University, Guangzhou, 510630, China.
  • Ying Sun
    CFAR and I2R, Agency for Science, Technology and Research, Singapore.
  • Yihong Rong
    The First Clinical Medicine School of Guangdong Pharmaceutical University, Guangzhou, 510062, China.
  • Haoyang Li
  • Botian Jiang
    Department of Plastic and Aesthetic Surgery, Nanfang Hospital, Southern Medical University, Guangzhou, 510515, China.
  • Chen Zhao
    Department of Ophthalmology, Fudan Eye & ENT Hospital, Shanghai, China.
  • Hongwei Liu
    Hawkesbury Institute for the Environment, Western Sydney University, Penrith, NSW, Australia.

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