Exploring Multidimensional Checkworthiness: Designing AI-assisted Claim Prioritization for Human Fact-checkers
Journal:
arXiv
Published Date:
Dec 11, 2024
Abstract
Given the massive volume of potentially false claims circulating online,
claim prioritization is essential in allocating limited human resources
available for fact-checking. In this study, we perceive claim prioritization as
an information retrieval (IR) task: just as multidimensional IR relevance, with
many factors influencing which search results a user deems relevant,
checkworthiness is also multi-faceted, subjective, and even personal, with many
factors influencing how fact-checkers triage and select which claims to check.
Our study investigated both the multidimensional nature of checkworthiness and
effective tool support to assist fact-checkers in claim prioritization.
Methodologically, we pursued Research through Design combined with mixed-method
evaluation.
Specifically, we developed an AI-assisted claim prioritization prototype as a
probe to explore how fact-checkers use multidimensional checkworthy factors to
prioritize claims, simultaneously probing fact-checker needs and exploring the
design space to meet those needs. With 16 professional fact-checkers
participating in our study, we uncovered a hierarchical prioritization strategy
fact-checkers implicitly use, revealing an underexplored aspect of their
workflow, with actionable design recommendations for improving claim triage
across multidimensional checkworthiness and tailoring this process with LLM
integration.