Self-Disclosure to AI: The Paradox of Trust and Vulnerability in Human-Machine Interactions
Journal:
arXiv
Published Date:
Dec 29, 2024
Abstract
In this paper, we explore the paradox of trust and vulnerability in
human-machine interactions, inspired by Alexander Reben's BlabDroid project.
This project used small, unassuming robots that actively engaged with people,
successfully eliciting personal thoughts or secrets from individuals, often
more effectively than human counterparts. This phenomenon raises intriguing
questions about how trust and self-disclosure operate in interactions with
machines, even in their simplest forms. We study the change of trust in
technology through analyzing the psychological processes behind such
encounters. The analysis applies theories like Social Penetration Theory and
Communication Privacy Management Theory to understand the balance between
perceived security and the risk of exposure when personal information and
secrets are shared with machines or AI. Additionally, we draw on philosophical
perspectives, such as posthumanism and phenomenology, to engage with broader
questions about trust, privacy, and vulnerability in the digital age. Rapid
incorporation of AI into our most private areas challenges us to rethink and
redefine our ethical responsibilities.