Empathy as a predictive signal: why we devalue AI empathy.

Journal: Trends in cognitive sciences
Published Date:

Abstract

People devalue empathic responses believed to be edited by artificial intelligence (AI). I propose that this reflects the role of empathy as a predictive social signal: genuine human empathy updates expectations about closeness and future commitment, a function that is weakened when empathy becomes cheap, automated, or outsourced.

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