Between Trust and Tension: Psychosocial Impact of AI Integration on Health Professionals' Wellbeing.

Journal: International journal of psychiatry in medicine
Published Date: Oct 7, 2025

Abstract

ObjectiveThis study explored health professionals' experiences of using Artificial Intelligence (AI) in healthcare with a particular focus on the potential benefits and challenges of using AI in clinical practice.MethodUsing a qualitative research design, data were collected through in-depth interviews with a convenience sample of twenty-two health professionals from various medical specialties in northern Punjab, Pakistan. Thematic analysis identified recurring themes on AI adoption.ResultsHealth professionals recognized AI as a psychosocial modifier which increased efficiency and overall professional well-being. Participants expressed that AI should function as a supportive tool rather than a replacement for human judgment, empathy, and patient interaction. They also acknowledged a hesitation to incorporate AI due to a distrust of its accuracy, and also indicated that institutions have been slow to adopt AI due to ethical, technical, and institutional challenges.ConclusionAI adoption is increasingly reshaping clinical practice, but sustainable integration in Pakistan requires balancing innovation with ethical safeguards, trust, and empathy.

Authors

  • Zill E Huma
    School of Sociology, Huazhong University of Science and Technology (HUST), Wuhan, China.
  • Adeeba Sania
    Department of Sociology, University of Chakwal, Chakwal, Pakistan.
  • Benjamin Doolittle
    Pediatrics and Divinity Director, Int Med-Pediatrics Residency Program, Yale University, New Haven, CT, USA.
  • Malik Muhammad Sohail
    Forum for Religion, Wellbeing and Social Change, Department of Sociology, International Islamic University Islamabad, Pakistan.

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