Configurations of human-centered AI at work: seven actor-structure engagements in organizations.

Journal: Frontiers in artificial intelligence
Published Date:

Abstract

PURPOSE: The discourse on the human-centricity of AI at work needs contextualization. The aim of this study is to distinguish prevalent criteria of human-centricity for AI applications in the scientific discourse and to relate them to the work contexts for which they are specifically intended. This leads to configurations of actor-structure engagements that foster human-centricity in the workplace.

Authors

  • Uta Wilkens
    Institute of Work Science, Ruhr University Bochum, Bochum, Germany.
  • Daniel Lupp
    Institute of Work Science, Ruhr University Bochum, Bochum, Germany.
  • Valentin Langholf
    Institute of Work Science, Ruhr University Bochum, Bochum, Germany.

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