Artificial intelligence application in counselling practices. A multigroup analysis of acceptance and awareness using gender and professional rank.

Journal: Frontiers in digital health
Published Date: Mar 19, 2025

Abstract

INTRODUCTION: Artificial intelligence (AI) has emerged as a transformative tool in various professional domains, including counselling, where it offers innovative ways to enhance service delivery and client outcomes. Despite its potential, research on AI in counselling practices often focuses on its technical applications, with limited attention to the interplay between awareness, acceptance, and application. This study analyses how professional counsellors apply artificial intelligence in counselling practices using the nexus between awareness and application through acceptance of AI with gender and professional rank as group.

Authors

  • Usani Joseph Ofem
    Department of Educational Foundations, Alex Ekwueme Federal University Ndufu-Alike, Abakaliki, Ebonyi, Nigeria.
  • Pauline Mbua Anake
    Department of Guidance and Counselling, University of Calabar, Calabar, Nigeria.
  • Cyril Bisong Abuo
    Department of Guidance and Counselling, University of Calabar, Calabar, Nigeria.
  • James Omaji Ukatu
    Department of Criminology, Alex Ekwueme Federal University Ndufu-Alike, Abakaliki, Ebonyi, Nigeria.
  • Eugene Onor Etta
    Department of Public Administration, Federal Polytechnic Ugep, Ugep, Cross River, Nigeria.

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