The Impact of Health Equity Coaching on Patient's Perceptions of Cultural Competency and Communication in a Pediatric Emergency Department: An Intervention Design.

Journal: Journal of patient experience
Published Date: Sep 9, 2018

Abstract

PURPOSE: American Indian (AI) children experience significant disparities in health-care access. As a result, they are more likely to use the emergency department (ED) for nonemergent visits than white children. In a recent study, pediatric ED providers have shown an implicit bias for white children over AI children. To combat implicit bias in an ED setting, we created a protocol for training ED providers as health equity coaches.

Authors

  • Brianna McMichael
    Children's Minnesota Research Institute, Children's Minnesota, Minneapolis, MN, USA.
  • Amanda Nickel
    Children's Minnesota Research Institute, Children's Minnesota, Minneapolis, MN, USA.
  • Elizabeth A Duffy
    Children's Minnesota Research Institute, Children's Minnesota, Minneapolis, MN, USA.
  • Lisa Skjefte
    Department of Advocacy and Child Health Policy, Children's Minnesota, Minneapolis, MN, USA.
  • Lor Lee
    Department of Inclusion and Equity, Children's Minnesota, Minneapolis, MN, USA.
  • Patina Park
    Minnesota Indian Women's Resource Center, Minneapolis, MN, USA.
  • Stephen C Nelson
    Department of Pediatric Hematology and Oncology, Children's Minnesota, Minneapolis, MN, USA.
  • Susan Puumala
    Center for Health Outcomes and Prevention Research, Sanford Research, Sioux Falls, SD, USA.
  • Anupam B Kharbanda
    Department of Pediatric Emergency Medicine, Children's Minnesota, Minneapolis, MN, USA.

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