A New Research Model for Artificial Intelligence-Based Well-Being Chatbot Engagement: Survey Study.

Journal: JMIR human factors
Published Date:

Abstract

BACKGROUND: Artificial intelligence (AI)-based chatbots have emerged as potential tools to assist individuals in reducing anxiety and supporting well-being.

Authors

  • Yanrong Yang
    NOVA Information Management School (NOVA IMS), Universidade Nova de Lisboa, Lisboa, Portugal.
  • Jorge Tavares
    NOVA Information Management School (NOVA IMS). Universidade NOVA de Lisboa. Lisbon. Portugal.
  • Tiago Oliveira
    NOVA Information Management School (NOVA IMS), Universidade Nova de Lisboa, Lisboa, Portugal.