Secure messaging telehealth billing in the digital age: moving beyond time-based metrics.

Journal: Journal of the American Medical Informatics Association : JAMIA
Published Date:

Abstract

OBJECTIVE: We proposed adopting billing models for secure messaging (SM) telehealth services that move beyond time-based metrics, focusing on the complexity and clinical expertise involved in patient care.

Authors

  • Dong-Gil Ko
    Department of Operations, Business Analytics & Information Systems, Carl H. Lindner College of Business, University of Cincinnati, Cincinnati, OH 45221, United States.
  • Umberto Tachinardi
    UC Health Digital Health Systems, UC Health, Cincinnati, OH 45229, United States.
  • Eric J Warm
    Department of Internal Medicine, College of Medicine, University of Cincinnati, Cincinnati, OH, United States.