Applying Robotic Process Automation to Monitor Business Processes in Hospital Information Systems: Mixed Method Approach.

Journal: JMIR medical informatics
PMID: 40053771

Abstract

BACKGROUND: Electronic medical records (EMRs) have undergone significant changes due to advancements in technology, including artificial intelligence, the Internet of Things, and cloud services. The increasing complexity within health care systems necessitates enhanced process reengineering and system monitoring approaches. Robotic process automation (RPA) provides a user-centric approach to monitoring system complexity by mimicking end user interactions, thus presenting potential improvements in system performance and monitoring.

Authors

  • Adam Park
    Office of eHealth Research and Business, Seoul National University Bundang Hospital, Seongnam-si, Republic of Korea.
  • Se Young Jung
    Office of eHealth Research and Business, Seoul National University Bundang Hospital, Seongnam, Republic of Korea.
  • Ilha Yune
    Office of eHealth Research and Business, Seoul National University Bundang Hospital, Seongnam-si, Republic of Korea.
  • Ho-Young Lee
    Office of eHealth Research and Businesses, Seoul National University Bundang Hospital, Seongnam-si, Republic of Korea.

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