Patterns in GP appointment systems: a cluster analysis of 3480 English practices.

Journal: The British journal of general practice : the journal of the Royal College of General Practitioners
Published Date:

Abstract

BACKGROUND: In response to increasing demand for appointments, UK general practices have adopted a range of appointment systems. These systems vary widely in implementation. These changes have not yet been clearly described.

Authors

  • James Scuffell
    School of Life Course and Population Sciences, King's College London, Guy's campus, London SE1 1UL, UK Jamie.scuffell@kcl.ac.uk.
  • Stevo Durbaba
    School of Life Course and Population Sciences, King's College London, Guy's campus, London SE1 1UL, UK.