Semantic classification of Indonesian consumer health questions.
Journal:
Journal of biomedical semantics
Published Date:
Jul 28, 2025
Abstract
PURPOSE: Online consumer health forums serve as a way for the public to connect with medical professionals. While these medical forums offer a valuable service, online Question Answering (QA) forums can struggle to deliver timely answers due to the limited number of available healthcare professionals. One way to solve this problem is by developing an automatic QA system that can provide patients with quicker answers. One key component of such a system could be a module for classifying the semantic type of a question. This would allow the system to understand the patient's intent and route them towards the relevant information.