Public Medical Appeals and Government Online Responses: Big Data Analysis Based on Chinese Digital Governance Platforms.

Journal: Journal of medical Internet research
Published Date: Aug 6, 2025

Abstract

BACKGROUND: In the era of internet-based governance, online public appeals-particularly those related to health care-have emerged as a crucial channel through which citizens articulate their needs and concerns.

Authors

  • Hebin Li
    School of Public Administration, Central South University, 20 Shaoshan South Road, Tianxin District, Changsha, 410004, China, 86 0731-88876916.
  • Zhihan Liu
    School of Public Administration, Central South University, 20 Shaoshan South Road, Tianxin District, Changsha, 410004, China, 86 0731-88876916.
  • Ziyan Zhang
    Department of Dermatology, Affiliated Hospital of North China University of Science and Technology, 063000, Tangshan, China.
  • Lu Ping
    8-Year MD Program, Chinese Academy of Medical Science and Peking Union Medical College, Beijing, China.
  • Wenxin Gu
    School of Computer Science and Engineering, Guangdong Province Key Lab of Computational Science, Sun Yat-Sen University, Guangzhou, 510006, Guangdong, China.
  • Yuan Yao
    Department of Food Science, Purdue University, West Lafayette, IN, 47907, USA. Electronic address: yao1@purdue.edu.

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