User-Centered Delivery of AI-Powered Health Care Technologies in Clinical Settings: Mixed Methods Case Study.

Journal: JMIR human factors
Published Date: Aug 26, 2025

Abstract

BACKGROUND: Providers spend a large percentage of their day using electronic health record (EHR) technology and frequently report frustration when EHR tasks are time-consuming and effortful. To solve these challenges, artificial intelligence (AI)-based enhancements to EHR technology are increasingly being deployed. However, AI-based implementations for EHR features often lack user-centered evaluation.

Authors

  • Meredith Schreier
    Research, Google Inc, Mountain View, California, USA.
  • Randall Brandt
    Mile Bluff Medical Center, Mauston, United States.
  • Hien Brown
    Google (United States), 1600 Amphitheater Parkway, Mountain View, CA, 94043, United States, 1 6502530000.
  • T Saensuksopa
    Google (United States), 1600 Amphitheater Parkway, Mountain View, CA, 94043, United States, 1 6502530000.
  • Christine Silva
    MEDITECH, Canton, MA, United States.
  • Laura M Vardoulakis
    Google, Mountain View, California, USA.

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