Limited evidence of benefits of patient operated intelligent primary care triage tools: findings of a literature review.
Journal:
BMJ health & care informatics
Published Date:
May 1, 2020
Abstract
INTRODUCTION: There is consistent evidence that the workload in general practices is substantially increasing. The digitalisation of healthcare including the use of artificial intelligence has been suggested as a solution to this problem. We wanted to explore the features of intelligent online triage tools in primary care by conducting a literature review.