Why would you use medical chatbots? interview and survey.

Journal: International journal of medical informatics
Published Date: Jun 30, 2022

Abstract

BACKGROUND: Chatbots, empowered by artificial intelligence, are becoming increasingly popular in many fields and have much potential for application in real life situations. However, little attention has been paid to medical chatbots and most existing evidence focuses on technical issues while behavioral research is still lacking.

Authors

  • I-Chiu Chang
    Graduate Institute of Healthcare Information Management, National Chung Cheng University, Chiayi, Taiwan, R.O.C. Electronic address: misicc@mis.ccu.edu.tw.
  • Yi-Syuan Shih
    Graduate Institute of Healthcare Information Management, National Chung Cheng University, Chiayi, Taiwan, R.O.C; Administration Center, Kaohsiung Medical University Chung-Ho Memorial Hospital, Kaohsiung City, Taiwan, R.O.C. Electronic address: s811240@gmail.com.
  • Kuang-Ming Kuo
    Department of Healthcare Administration, I-Shou University, Kaohsiung City, Taiwan, ROC.

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