Impacts of Symptom Checkers for Laypersons' Self-diagnosis on Physicians in Primary Care: Scoping Review.

Journal: Journal of medical Internet research
Published Date:

Abstract

BACKGROUND: Symptom checkers (SCs) for laypersons' self-assessment and preliminary self-diagnosis are widely used by the public. Little is known about the impact of these tools on health care professionals (HCPs) in primary care and their work. This is relevant to understanding how technological changes might affect the working world and how this is linked to work-related psychosocial demands and resources for HCPs.

Authors

  • Natalia Radionova
    Institute for Occupational Medicine, Social Medicine and Health Services Research, University Hospital Tuebingen, Wilhelmstraße 27, D-72074, Tuebingen, Germany. natalia.radionova@med.uni-tuebingen.de.
  • Eylem Ög
    Institute of Occupational Medicine, Social Medicine and Health Services Research, University Hospital Tuebingen, Tuebingen, Germany.
  • Anna-Jasmin Wetzel
    Institute for General Practice and Interprofessional Care, University Hospital Tuebingen, Tuebingen, Germany.
  • Monika A Rieger
    Institute for Occupational Medicine, Social Medicine and Health Services Research, University Hospital Tuebingen, Wilhelmstraße 27, D-72074, Tuebingen, Germany.
  • Christine Preiser
    Institute for Occupational Medicine, Social Medicine and Health Services Research, University Hospital Tuebingen, Wilhelmstraße 27, D-72074, Tuebingen, Germany.