The Potential of Chatbots for Emotional Support and Promoting Mental Well-Being in Different Cultures: Mixed Methods Study.

Journal: Journal of medical Internet research
PMID: 37862063

Abstract

BACKGROUND: Artificial intelligence chatbot research has focused on technical advances in natural language processing and validating the effectiveness of human-machine conversations in specific settings. However, real-world chat data remain proprietary and unexplored despite their growing popularity, and new analyses of chatbot uses and their effects on mitigating negative moods are urgently needed.

Authors

  • Hyojin Chin
    Data Science Group, Institute for Basic Science, Daejeon, Republic of Korea.
  • Hyeonho Song
    School of Computing, Korea Advanced Institute of Science and Technology, Daejeon, Republic of Korea.
  • Gumhee Baek
    College of Nursing and Ewha Research Institute of Nursing Science, System Health & Engineering Major in Graduate School, Ewha Womans University, Seoul, Republic of Korea.
  • Mingi Shin
    School of Computing, Korea Advanced Institute of Science and Technology, Daejeon, Republic of Korea.
  • Chani Jung
    School of Computing, Korea Advanced Institute of Science and Technology, Daejeon, Republic of Korea.
  • Meeyoung Cha
    Data Science Group, Institute for Basic Science, Daejeon, Republic of Korea.
  • Junghoi Choi
    SimSimi Inc, Seoul, Republic of Korea.
  • Chiyoung Cha
    College of Nursing and Ewha Research Institute of Nursing Science, System Health & Engineering Major in Graduate School, Ewha Womans University, Seoul, Republic of Korea.

Keywords

External Resources

Popular Topics
Recent Journals