Maturity degree assessment of hospital ward system using integrated fuzzy AHP-TOPSIS model.

Journal: Medicine
Published Date:

Abstract

BACKGROUND: The hospital ward system is the core service unit of a hospital and an important aspect of hospital management. The maturity of the hospital ward system represents the level of development and improvement in ward management and services. In order to improve the quality of hospital services, it is significant to assess the maturity of the ward system. Although various assessment methods have been proposed in existing studies, there are some issues such as a single-dimensional factor system, subjectivity in qualitative factor values, and insufficient objectivity in the evaluation methods.

Authors

  • Lan Li
    Department of Otolaryngology, Shenzhen Children's Hospital, Shenzhen, China.
  • Junping Tong
    Department of ophthalmology and otorhinolaryngology, Hebei Petrochina Central Hospital, Guangyang District, Langfang City, Hebei Province, P.R. China.
  • Huan Wang
    Key Laboratory of Adaptation and Evolution of Plateau Biota (AEPB), Northwest Institute of Plateau Biology, Chinese Academy of Sciences, Qinghai, P. R. China.
  • Ruihua Ren
    Department of thoracic surgery, Hebei Petrochina Central Hospital, Guangyang District, Langfang City, Hebei Province, P.R. China.
  • Luning Xiong
    Nursing Department, Hebei Petrochina Central Hospital, Guangyang District, Langfang City, Hebei Province, P.R. China.
  • Jiyun Wang
    Department of thoracic surgery, Hebei Petrochina Central Hospital, Guangyang District, Langfang City, Hebei Province, P.R. China.