In praise of empathic AI.

Journal: Trends in cognitive sciences
Published Date: Dec 29, 2023

Abstract

In this article we investigate the societal implications of empathic artificial intelligence (AI), asking how its seemingly empathic expressions make people feel. We highlight AI's unique ability to simulate empathy without the same biases that afflict humans. While acknowledging serious pitfalls, we propose that AI expressions of empathy could improve human welfare.

Authors

  • Michael Inzlicht
    Department of Psychology, University of Toronto, Toronto, Ontario M1C 1A4, Canada; Rotman School of Management, University of Toronto, Toronto, Ontario M5S 3E6, Canada. Electronic address: Michael.Inzicht@utoronto.ca.
  • C Daryl Cameron
    Department of Psychology, The Pennsylvania State University, University Park, PA 16802, USA; The Rock Ethics Institute, The Pennsylvania State University, University Park, PA 16802, USA.
  • Jason D'Cruz
    Department of Philosophy, University at Albany SUNY, Albany, NY 12222, USA.
  • Paul Bloom
    Department of Psychology, University of Toronto, Toronto, Ontario M1C 1A4, Canada; Department of Psychology, Yale University, New Haven, CT 06520-8047, USA.

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