Understanding the integration of artificial intelligence in healthcare organisations and systems through the NASSS framework: a qualitative study in a leading Canadian academic centre.

Journal: BMC health services research
PMID: 38831298

Abstract

BACKGROUND: Artificial intelligence (AI) technologies are expected to "revolutionise" healthcare. However, despite their promises, their integration within healthcare organisations and systems remains limited. The objective of this study is to explore and understand the systemic challenges and implications of their integration in a leading Canadian academic hospital.

Authors

  • Hassane Alami
    Center for Public Health Research, Université de Montréal, Montreal, Quebec, Canada. hassane.alami@umontreal.ca.
  • Pascale Lehoux
    Center for Public Health Research, Université de Montréal, Montreal, Quebec, Canada.
  • Chrysanthi Papoutsi
    Nuffield Department of Primary Healthcare Sciences, Oxford University, Oxford, United Kingdom.
  • Sara E Shaw
    Nuffield Department of Primary Care Health Sciences, University of Oxford, Oxford, UK.
  • Richard Fleet
    Department of Family and Emergency Medicine, Université Laval; Québec, QC, Canada; Research Chair in Emergency Medicine Laval University-CHAU Hôtel-Dieu de Lévis Hospital; Lévis City, QC, Canada.
  • Jean-Paul Fortin
    Research Center on Healthcare and Services in Primary Care, Université Laval, Quebec, Quebec, Canada.

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