Physician and Artificial Intelligence Chatbot Responses to Cancer Questions From Social Media.

Journal: JAMA oncology
Published Date:

Abstract

IMPORTANCE: Artificial intelligence (AI) chatbots pose the opportunity to draft template responses to patient questions. However, the ability of chatbots to generate responses based on domain-specific knowledge of cancer remains to be tested.

Authors

  • David Chen
    Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
  • Rod Parsa
    Princess Margaret Hospital Cancer Centre, Radiation Medicine Program, Toronto, Ontario, Canada.
  • Andrew Hope
    Radiation Oncology, Princess Margaret Hospital Cancer Centre, Toronto, Ontario, Canada.
  • Breffni Hannon
    Princess Margaret Cancer Centre, University Health Network, Toronto, ON, Canada.
  • Ernie Mak
    Department of Supportive Care, University Health Network, Toronto, Ontario, Canada.
  • Lawson Eng
    Princess Margaret Cancer Centre, University Health Network, Temerty Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
  • Fei-fei Liu
  • Nazanin Fallah-Rad
    Division of Medical Oncology and Hematology, Department of Medicine, Princess Margaret Cancer Centre/University Health Network Toronto, Toronto, Ontario, Canada.
  • Ann M Heesters
    Department of Clinical and Organizational Ethics, University Health Network, Toronto, Ontario, Canada.
  • Srinivas Raman
    Department of Radiation Oncology, BC Cancer Vancouver, 600 W 10th Ave, Vancouver, BC, V5Z 4E6, Canada, 1 416-946-4501.