Exploring the Ethical Challenges of Conversational AI in Mental Health Care: Scoping Review.

Journal: JMIR mental health
PMID: 39983102

Abstract

BACKGROUND: Conversational artificial intelligence (CAI) is emerging as a promising digital technology for mental health care. CAI apps, such as psychotherapeutic chatbots, are available in app stores, but their use raises ethical concerns.

Authors

  • Mehrdad Rahsepar Meadi
    Amsterdam UMC location Vrije Universiteit Amsterdam.
  • Tomas Sillekens
    GGZ Centraal Mental Health Care, Amersfoort, The Netherlands.
  • Suzanne Metselaar
    Amsterdam UMC location Vrije Universiteit Amsterdam.
  • Anton van Balkom
    Department of Psychiatry, Amsterdam Public Health, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands.
  • Justin Bernstein
    Department of Philosophy, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands.
  • Neeltje Batelaan
    Amsterdam UMC location Vrije Universiteit Amsterdam.

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