The Effects of Presenting AI Uncertainty Information on Pharmacists' Trust in Automated Pill Recognition Technology: Exploratory Mixed Subjects Study.

Journal: JMIR human factors
PMID:

Abstract

BACKGROUND: Dispensing errors significantly contribute to adverse drug events, resulting in substantial health care costs and patient harm. Automated pill verification technologies have been developed to aid pharmacists with medication dispensing. However, pharmacists' trust in such automated technologies remains unexplored.

Authors

  • Jin Yong Kim
    Department of Radiology, Seoul National College of Medicine, Seoul National University Hospital, 101 Daehak-ro, Jongno-gu, Seoul, 03080, Korea (H.C., S.H.Y., S.J.P., C.M.P., J.H.L., H. Kim, E.J.H., S.J.Y., J.G.N., C.H.L., J.M.G.); CHESS Center, The First Hospital of Lanzhou University, Lanzhou, China (Q.X., J.L.); Department of Radiology, Seoul National University Bundang Hospital, Gyeonggi-do, Korea (K.H.L.); Department of Internal Medicine, Incheon Medical Center, Incheon, Korea (J.Y.K.); Department of Radiology, Seoul Medical Center, Seoul, Korea (Y.K.L.); Department of Radiology, National Medical Center, Seoul, Korea (H. Ko); Department of Radiology, Myongji Hospital, Gyeonggi-do, Korea (K.H.K.); and Department of Radiology, Chonnam National University Hospital, Gwanju, Korea (Y.H.K.).
  • Vincent D Marshall
    College of Pharmacy, University of Michigan, Ann Arbor, MI, United States.
  • Brigid Rowell
    Department of Clinical Pharmacy, College of Pharmacy, University of Michigan, Ann Arbor, MI, United States.
  • Qiyuan Chen
    Department of Industrial and Operations Engineering, College of Engineering, University of Michigan, Ann Arbor, MI, United States.
  • Yifan Zheng
    Department of Neurology, The First Affiliated Hospital, Sun Yat-sen University, Guangzhou, China.
  • John D Lee
    Department of Industrial and Systems Engineering, University of Wisconsin-Madison, Madison, Wisconsin, USA.
  • Raed Al Kontar
    Industrial and Operations Engineering, University of Michigan, Ann Arbor, MI, United States.
  • Corey Lester
    Department of Clinical Pharmacy, College of Pharmacy, University of Michigan, Ann Arbor, MI, United States.
  • Xi Jessie Yang
    Industrial and Operations Engineering, University of Michigan, Ann Arbor, MI, United States.