AI Chatbots for Psychological Health for Health Professionals: Scoping Review.

Journal: JMIR human factors
PMID:

Abstract

BACKGROUND: Health professionals face significant psychological burdens including burnout, anxiety, and depression. These can negatively impact their well-being and patient care. Traditional psychological health interventions often encounter limitations such as a lack of accessibility and privacy. Artificial intelligence (AI) chatbots are being explored as potential solutions to these challenges, offering available and immediate support. Therefore, it is necessary to systematically evaluate the characteristics and effectiveness of AI chatbots designed specifically for health professionals.

Authors

  • Gumhee Baek
    College of Nursing and Ewha Research Institute of Nursing Science, System Health & Engineering Major in Graduate School, Ewha Womans University, Seoul, Republic of Korea.
  • Chiyoung Cha
    College of Nursing and Ewha Research Institute of Nursing Science, System Health & Engineering Major in Graduate School, Ewha Womans University, Seoul, Republic of Korea.
  • Jin-Hui Han
    College of Nursing, Ewha Womans University, 52 Ewhayeodae-gil, Daehyun-dong, Seodaemun-gu, Seoul, 03760, Republic of Korea, 82 1035065701.