Caregiving Artificial Intelligence Chatbot for Older Adults and Their Preferences, Well-Being, and Social Connectivity: Mixed-Method Study.

Journal: Journal of medical Internet research
PMID:

Abstract

BACKGROUND: The increasing number of older adults who are living alone poses challenges for maintaining their well-being, as they often need support with daily tasks, health care services, and social connections. However, advancements in artificial intelligence (AI) technologies have revolutionized health care and caregiving through their capacity to monitor health, provide medication and appointment reminders, and provide companionship to older adults. Nevertheless, the adaptability of these technologies for older adults is stymied by usability issues. This study explores how older adults use and adapt to AI technologies, highlighting both the persistent barriers and opportunities for potential enhancements.

Authors

  • Brooke H Wolfe
    Department of Communication, Michigan State University, East Lansing, MI, United States.
  • Yoo Jung Oh
    Department of Communication, University of California, Davis, Davis, CA, United States.
  • Hyesun Choung
    Michigan State University, USA.
  • Xiaoran Cui
    Department of Communication, Michigan State University, East Lansing, MI, United States.
  • Joshua Weinzapfel
    Department of Communication, Michigan State University, East Lansing, MI, United States.
  • R Amanda Cooper
    Department of Communication, University of Connecticut, Storrs, CT, United States.
  • Hae-Na Lee
    College of Engineering, Michigan State University, East Lansing, MI, United States.
  • Rebecca Lehto
    College of Nursing, Michigan State University, East Lansing, MI, United States.