AI-Enhanced Virtual Reality Self-Talk for Psychological Counseling: Formative Qualitative Study.

Journal: JMIR formative research
PMID:

Abstract

BACKGROUND: Access to mental health services continues to pose a global challenge, with current services often unable to meet the growing demand. This has sparked interest in conversational artificial intelligence (AI) agents as potential solutions. Despite this, the development of a reliable virtual therapist remains challenging, and the feasibility of AI fulfilling this sensitive role is still uncertain. One promising approach involves using AI agents for psychological self-talk, particularly within virtual reality (VR) environments. Self-talk in VR allows externalizing self-conversation by enabling individuals to embody avatars representing themselves as both patient and counselor, thus enhancing cognitive flexibility and problem-solving abilities. However, participants sometimes experience difficulties progressing in sessions, which is where AI could offer guidance and support.

Authors

  • Moreah Zisquit
    Baruch Ivcher School of Psychology, Reichman University, Herzliya, Israel.
  • Alon Shoa
    Sammy Ofer School of Communications, Reichman University, Herzliya, Israel.
  • Ramon Oliva
    Event Lab, University of Barcelona, Barcelona, Spain.
  • Stav Perry
    Baruch Ivcher School of Psychology, Reichman University, Herzliya, Israel.
  • Bernhard Spanlang
    Kiin S.L., Barcelona, Spain.
  • Anat Brunstein Klomek
    Baruch Ivcher School of Psychology, Reichman University, Herzliya, Israel.
  • Mel Slater
    Event Lab, University of Barcelona, Barcelona, Spain.
  • Doron Friedman
    Advanced Virtuality Lab, Sammy Ofer School of Communications, The Interdisciplinary Center, Herzliya, Israel.