Performance of artificial intelligence chatbots in responding to the frequently asked questions of patients regarding dental prostheses.

Journal: BMC oral health
PMID: 40234820

Abstract

BACKGROUND: Artificial intelligence (AI) chatbots are increasingly used in healthcare to address patient questions by providing personalized responses. Evaluating their performance is essential to ensure their reliability. This study aimed to assess the performance of three AI chatbots in responding to the frequently asked questions (FAQs) of patients regarding dental prostheses.

Authors

  • Hossein Esmailpour
    School of Dentistry, Guilan University of Medical Sciences, Rasht, Iran.
  • Vanya Rasaie
    Research Affiliate at Sydney Dental School, Faculty of Medicine and Health, Sydney, Australia.
  • Yasamin Babaee Hemmati
    Department of Orthodontics, Dental Sciences Research Center, School of Dentistry, Guilan University of Medical Sciences, Rasht, Iran.
  • Mehran Falahchai
    Department of Prosthodontics, Dental Sciences Research Center, School of Dentistry, Guilan University of Medical Sciences, Rasht, Iran. Mehran.falahchai@gmail.com.

Keywords

External Resources

Popular Topics
Recent Journals