Online Health Information-Seeking in the Era of Large Language Models: Cross-Sectional Web-Based Survey Study.

Journal: Journal of medical Internet research
PMID:

Abstract

BACKGROUND: As large language model (LLM)-based chatbots such as ChatGPT (OpenAI) grow in popularity, it is essential to understand their role in delivering online health information compared to other resources. These chatbots often generate inaccurate content, posing potential safety risks. This motivates the need to examine how users perceive and act on health information provided by LLM-based chatbots.

Authors

  • Hye Sun Yun
    Khoury College of Computer Sciences, Northeastern University, Boston, MA, United States.
  • Timothy Bickmore
    Khoury College of Computer Sciences, Northeastern University, Boston, MA, United States.