The Semantic Clinical Artificial Intelligence (SCAI) Chatbot: Preliminary Usability Testing.

Journal: Studies in health technology and informatics
PMID: 40357595

Abstract

We developed a doctor-facing chatbot named SCAI. We aimed to evaluate response speed and user satisfaction. Ten questions were used to test the response speed of the SCAI chatbot. The response time was long, but overall the participants were satisfied with SCAI.

Authors

  • Melissa Resnick
    University at Buffalo, Department of Biomedical Informatics, Buffalo, New York USA.
  • Aaron Elkin
    University at Buffalo, Department of Biomedical Informatics, Buffalo, New York USA.
  • Samuel Tiosano
    University at Buffalo, Department of Biomedical Informatics, Buffalo, New York USA.
  • Ross Koppel
    University of Pennsylvania, Sociology Department, Philadelphia, Pennsylvania USA.
  • Gillian Franklin
    Department of Biomedical Informatics, University at Buffalo, Buffalo, NY.
  • Muhammad Usman Piracha
    University at Buffalo, Department of Biomedical Informatics, Buffalo, New York USA.
  • Kevin Taylor
    University at Buffalo, Department of Biomedical Informatics, Buffalo, New York USA.
  • Kaity Tung
    University at Buffalo, Department of Biomedical Informatics, Buffalo, New York USA.
  • Steven Brown
    U.S Department of Veteran Affairs, Office of Clinical Informatics, Washington DC USA.
  • Jonathan Nebeker
    U.S Department of Veteran Affairs, Office of Clinical Informatics, Washington DC USA.
  • Peter Elkin
    University at Buffalo, Department of Biomedical Informatics, Buffalo, New York USA.

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