Gaining insights from social media language: Methodologies and challenges.

Journal: Psychological methods
Published Date:

Abstract

Language data available through social media provide opportunities to study people at an unprecedented scale. However, little guidance is available to psychologists who want to enter this area of research. Drawing on tools and techniques developed in natural language processing, we first introduce psychologists to social media language research, identifying descriptive and predictive analyses that language data allow. Second, we describe how raw language data can be accessed and quantified for inclusion in subsequent analyses, exploring personality as expressed on Facebook to illustrate. Third, we highlight challenges and issues to be considered, including accessing and processing the data, interpreting effects, and ethical issues. Social media has become a valuable part of social life, and there is much we can learn by bringing together the tools of computer science with the theories and insights of psychology. (PsycINFO Database Record

Authors

  • Margaret L Kern
    Melbourne Graduate School of Education.
  • Gregory Park
    Department of Psychology, University of Pennsylvania.
  • Johannes C Eichstaedt
    Department of Psychology, University of Pennsylvania.
  • H Andrew Schwartz
    Psychology Department, Lund University, Sweden; Computer Science Department, Stony Brook University, United States.
  • Maarten Sap
    Department of Psychology, University of Pennsylvania.
  • Laura K Smith
    Department of Psychology, University of Pennsylvania.
  • Lyle H Ungar
    Department of Computer & Information Science, University of Pennsylvania.