Concept based auto-assignment of healthcare questions to domain experts in online Q&A communities.

Journal: International journal of medical informatics

Published Date: Mar 6, 2020

Abstract

BACKGROUND: Healthcare consumers are increasingly turning to the online health Q&A communities to seek answers for their questions because current general search engines are unable to digest complex health-related questions. Q&A communities are platforms where users ask unstructured questions from different healthcare topics.

Authors

Hamid Naderi

Department of Medical Informatics, Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.
Behzad Kiani

Department of Medical Informatics, Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran. Electronic address: KianiB@mums.ac.ir.
Sina Madani

Vanderbilt University Medical Center, Department of HealthIT, Nashville, TN, USA.
Kobra Etminani

Department of Medical Informatics, Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran. Electronic address: EtminaniK@mums.ac.ir.

Keywords

Algorithms Consumer Health Information Delivery of Health Care Expert Systems Humans Information Storage and Retrieval Natural Language Processing Search Engine Semantics Surveys and Questionnaires Unified Medical Language System

External Resources

View on PubMed Access via DOI PubMed (32172186)

Concept based auto-assignment of healthcare questions to domain experts in online Q&A communities.

Abstract

Authors

Keywords

External Resources

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