Medical Specialty Recommendations by an Artificial Intelligence Chatbot on a Smartphone: Development and Deployment.

Journal: Journal of medical Internet research
PMID: 33882012

Abstract

BACKGROUND: The COVID-19 pandemic has limited daily activities and even contact between patients and primary care providers. This makes it more difficult to provide adequate primary care services, which include connecting patients to an appropriate medical specialist. A smartphone-compatible artificial intelligence (AI) chatbot that classifies patients' symptoms and recommends the appropriate medical specialty could provide a valuable solution.

Authors

  • Hyeonhoon Lee
    Department of Clinical Korean Medicine, Graduate School, Kyung Hee University, Seoul, Republic of Korea.
  • Jaehyun Kang
    Department of Computer Science, Yonsei University, Seoul, Republic of Korea.
  • Jonghyeon Yeo
    School of Computer Science and Engineering, Pusan National University, Busan, Republic of Korea.

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