Evaluating the safety and patient impacts of an artificial intelligence command centre in acute hospital care: a mixed-methods protocol.
Journal:
BMJ open
Published Date:
Mar 1, 2022
Abstract
INTRODUCTION: This paper presents a mixed-methods study protocol that will be used to evaluate a recent implementation of a real-time, centralised hospital command centre in the UK. The command centre represents a complex intervention within a complex adaptive system. It could support better operational decision-making and facilitate identification and mitigation of threats to patient safety. There is, however, limited research on the impact of such complex health information technology on patient safety, reliability and operational efficiency of healthcare delivery and this study aims to help address that gap.