Quantitative Patient-Reported Experience Measures Derived From Natural Language Processing Have a Normal Distribution and No Ceiling Effect.

Journal: Quality management in health care
Published Date:

Abstract

BACKGROUND AND OBJECTIVES: Patient-reported experience measures have the potential to guide improvement in health care delivery. Many patient-reported experience measures are limited by the presence of strong ceiling effects that limit their analytical utility.

Authors

  • Dayal Rajagopalan
    Department of Surgery and Perioperative Care, Dell Medical School, The University of Texas at Austin.
  • Jacob Thomas
  • David Ring
  • Amirreza Fatehi