The Impact of Cultural Embeddedness on the Implementation of an Artificial Intelligence Program at Triage: A Qualitative Study.

Journal: Journal of transcultural nursing : official journal of the Transcultural Nursing Society
Published Date:

Abstract

INTRODUCTION: Triage requires rapid determination of acuity and resources. Current modalities allow for individual judgment, with varied application of algorithmic rules. Although artificial intelligence can improve triage accuracy, gaps remain in understanding implementation facilitators and barriers, especially those related to the cultural understandings by nurses of emergency department presentations. The purpose of this study was to explore the cultural and technological elements of the implementation of an artificial intelligence clinical decision support aid (i.e., KATE) in an emergency nursing triage process in an urban community hospital on the West Coast of the United States.

Authors

  • Michael Jordan
    Adventist Health White Memorial, Los Angeles, CA, USA.
  • Jacob Hauser
    University of California Los Angeles, USA.
  • Stephanie Cota
    Adventist Health White Memorial, Los Angeles, CA, USA.
  • Hong Li
    Department of Public Health Sciences, Medical College of South Carolina, Charleston, SC.
  • Lisa Wolf