The (Im)perfect Automation Schema: Who Is Trusted More, Automated or Human Decision Support?

Journal: Human factors
PMID:

Abstract

OBJECTIVE: This study's purpose was to better understand the dynamics of trust attitude and behavior in human-agent interaction.

Authors

  • Tobias Rieger
    Department of Psychology and Ergonomics, Technische Universität Berlin, Marchstr. 12, F7, 10587, Berlin, Germany. tobias.rieger@tu-berlin.de.
  • Luisa Kugler
    Technische Universität Berlin, Berlin, Germany.
  • Dietrich Manzey
    Department of Psychology and Ergonomics, Technische Universität Berlin, Marchstr. 12, F7, 10587, Berlin, Germany.
  • Eileen Roesler
    Department of Psychology and Ergonomics, Technische Universität Berlin, Marchstr. 12, F7, 10587, Berlin, Germany. eileen.roesler@tu-berlin.de.