Supporting primary care through symptom checking artificial intelligence: a study of patient and physician attitudes in Italian general practice.

Journal: BMC primary care
PMID: 37661285

Abstract

BACKGROUND: Rapid advancements in artificial intelligence (AI) have led to the adoption of AI-driven symptom checkers in primary care. This study aimed to evaluate both patients' and physicians' attitudes towards these tools in Italian general practice settings, focusing on their perceived utility, user satisfaction, and potential challenges.

Authors

  • Angelika Mahlknecht
    Institute of General Practice and Public Health, College of Health Care Professions (Claudiana), Lorenz Böhler Street 13, 39100, Bolzano, Italy.
  • Adolf Engl
    Institute of General Practice and Public Health, College of Health Care Professions (Claudiana), Lorenz Böhler Street 13, 39100, Bolzano, Italy.
  • Giuliano Piccoliori
    Institute of General Practice and Public Health, College of Health Care Professions (Claudiana), Lorenz Böhler Street 13, 39100, Bolzano, Italy.
  • Christian Josef Wiedermann
    Institute of General Practice and Public Health, College of Health Care Professions (Claudiana), Lorenz Böhler Street 13, 39100, Bolzano, Italy. Christian.wiedermann@am-mg.claudiana.bz.it.

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