An Artificial Intelligence Chatbot is an Accurate and Useful Online Patient Resource Prior to Total Knee Arthroplasty.

Journal: The Journal of arthroplasty
Published Date: Feb 11, 2024

Abstract

BACKGROUND: Online information is a useful resource for patients seeking advice on their orthopaedic care. While traditional websites provide responses to specific frequently asked questions (FAQs), sophisticated artificial intelligence tools may be able to provide the same information to patients in a more accessible manner. Chat Generative Pretrained Transformer (ChatGPT) is a powerful artificial intelligence chatbot that has been shown to effectively draw on its large reserves of information in a conversational context with a user. The purpose of this study was to assess the accuracy and reliability of ChatGPT-generated responses to FAQs regarding total knee arthroplasty.

Authors

  • Walter L Taylor
    Department of Adult Reconstruction and Joint Replacement, Hospital for Special Surgery, New York, New York.
  • Ryan Cheng
    Department of Adult Reconstruction and Joint Replacement, Hospital for Special Surgery, New York, New York.
  • Aaron I Weinblatt
    Department of Adult Reconstruction and Joint Replacement, Hospital for Special Surgery, New York, New York.
  • Victoria Bergstein
    Department of Adult Reconstruction and Joint Replacement, Hospital for Special Surgery, New York, New York.
  • William J Long
    Orthopaedic Surgery Resident, Department of Orthopaedic Surgery, New York University, Langone Orthopaedic Hospital, 301 East 17th Street, New York, NY, 10003, USA.

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