Enhancing Readability of Online Patient-Facing Content: The Role of AI Chatbots in Improving Cancer Information Accessibility.

Journal: Journal of the National Comprehensive Cancer Network : JNCCN
PMID: 38749478

Abstract

BACKGROUND: Internet-based health education is increasingly vital in patient care. However, the readability of online information often exceeds the average reading level of the US population, limiting accessibility and comprehension. This study investigates the use of chatbot artificial intelligence to improve the readability of cancer-related patient-facing content.

Authors

  • Andres A Abreu
    Department of Surgery, University of Texas Southwestern Medical Center, Dallas, Texas.
  • Gilbert Z Murimwa
    1Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX.
  • Emile Farah
    Department of Surgery, University of Texas Southwestern Medical Center, Dallas, Texas.
  • James W Stewart
    2Department of Surgery, Yale School of Medicine, New Haven, CT.
  • Lucia Zhang
    1Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX.
  • Jonathan Rodriguez
    1Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX.
  • John Sweetenham
    1Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX.
  • Herbert J Zeh
    Division of Surgical Oncology, Department of Surgery, University of Pittsburgh, Pittsburgh, Pennsylvania.
  • Sam C Wang
    1Division of Surgical Oncology, Department of Surgery, UT Southwestern Medical Center, Dallas, TX.
  • Patricio M Polanco
    Department of Surgery, University of Texas Southwestern Medical Center, 5323 Harry Hines Blvd., Dallas, TX, 75390-9159, USA. Patricio.Polanco@utsouthwestern.edu.

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