Assessing inclusion and representativeness on digital platforms for health education: Evidence from YouTube.

Journal: Journal of biomedical informatics
PMID:

Abstract

BACKGROUND: Studies confirm that significant biases exist in online recommendation platforms, exacerbating pre-existing disparities and leading to less-than-optimal outcomes for underrepresented demographics. We study issues of bias in inclusion and representativeness in the context of healthcare information disseminated via videos on the YouTube social media platform, a widely used online channel for multi-media rich information. With one in three US adults using the Internet to learn about a health concern, it is critical to assess inclusivity and representativeness regarding how health information is disseminated by digital platforms such as YouTube.

Authors

  • Krishna Pothugunta
    Michigan State University, East Lansing, MI, USA.
  • Xiao Liu
  • Anjana Susarla
    Michigan State University, East Lansing, MI, USA.
  • Rema Padman
    Heinz College of Information Systems and Public Policy, Carnegie Mellon University, Pittsburgh, PA.