Performance of Artificial Intelligence Chatbots in Responding to Patient Queries Related to Traumatic Dental Injuries: A Comparative Study.

Journal: Dental traumatology : official publication of International Association for Dental Traumatology
PMID:

Abstract

BACKGROUND/AIM: Artificial intelligence (AI) chatbots have become increasingly prevalent in recent years as potential sources of online healthcare information for patients when making medical/dental decisions. This study assessed the readability, quality, and accuracy of responses provided by three AI chatbots to questions related to traumatic dental injuries (TDIs), either retrieved from popular question-answer sites or manually created based on the hypothetical case scenarios.

Authors

  • Yeliz Guven
    Istanbul University, Department of Pedodontics, Faculty of Dentistry, Istanbul, Turkey.
  • Omer Tarik Ozdemir
    Istanbul University, Department of Pedodontics, Faculty of Dentistry, Istanbul, Turkey.
  • Melis Yazir Kavan
    Istanbul University, Department of Pedodontics, Faculty of Dentistry, Istanbul, Turkey.