Conversational Agents to Support Pain Management: A Scoping Review.

Journal: European journal of pain (London, England)
Published Date: May 1, 2025

Abstract

BACKGROUND: Pain-related conditions are the leading cause of years lived with disability globally. Managing pain presents significant challenges, including the need to address multiple biopsychosocial factors and the difficulty in delivering evidence-based treatments. Digital health technologies, such as conversational agents, offer the potential for personalised and accessible pain management. However, the characteristics and effectiveness of these interventions are not yet fully understood. This scoping review aims to comprehensively evaluate the applications and effectiveness of conversational agents in supporting pain management in adults (i.e., healthy individuals at risk of developing pain, individuals currently experiencing pain and healthcare providers or students involved in managing pain conditions).

Authors

  • Filipe L Souza
    School of Health Sciences, University of Vale Do Itajaí, Itajaí, Brazil.
  • Hannah Bowman
    Centre for Pain IMPACT, Neuroscience Research Australia, Sydney, New South Wales, Australia.
  • Francis Yang
    Centre for Pain IMPACT, Neuroscience Research Australia, Sydney, New South Wales, Australia.
  • Negin Hesam-Shariati
    School of Health Sciences, Faculty of Medicine, University of New South Wales, Sydney, New South Wales, Australia.
  • Jackson Linke
    Centre for Pain IMPACT, Neuroscience Research Australia, Sydney, New South Wales, Australia.
  • Yannick L Gilanyi
    Centre for Pain IMPACT, Neuroscience Research Australia, Sydney, New South Wales, Australia.
  • Matthew D Jones
    Centre for Pain IMPACT, Neuroscience Research Australia, Sydney, New South Wales, Australia.
  • Rafael Z-Pinto
    Centre for Pain IMPACT, Neuroscience Research Australia, Sydney, New South Wales, Australia.
  • James H McAuley
    Centre for Pain IMPACT, Neuroscience Research Australia, Sydney, New South Wales, Australia.
  • Rodrigo R N Rizzo
    Neuroscience Research Australia (NeuRA), Sydney, New South Wales, Australia.

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