My copilot is a nurse--using crew resource management in the OR.
Journal:
AORN journal
PMID:
16528907
Abstract
Crew resource management (CRM) has been used for more than 20 years in the aviation industry to teach individual error countermeasures by developing nontechnical (ie, cognitive, social) skills based on the observed traits of successful individuals and crews. The health care industry began to investigate aviation CRM after the Institute of Medicine's report, To Err is Human: Building a Safer Health System, recommended that medicine adopt aviation's approach to safety and error management. Initial results of implementing CRM in health care arenas have demonstrated reduced adverse outcomes, reduced errors, reduced length of stay, improved nurse retention, and changed attitudes and behaviors toward teamwork.
Authors
Keywords
Accidents, Aviation
Assertiveness
Attitude of Health Personnel
Aviation
Communication
Conflict, Psychological
Decision Making, Organizational
Disclosure
Efficiency, Organizational
Health Care Sector
Health Knowledge, Attitudes, Practice
Humans
Interprofessional Relations
Medical Errors
Negotiating
Nursing Staff, Hospital
Operating Room Nursing
Operating Rooms
Organizational Culture
Patient Advocacy
Practice Guidelines as Topic
Professional Competence
Safety Management
Self-Assessment