Evaluation of the accuracy of ChatGPT-4 and Gemini's responses to the World Dental Federation's frequently asked questions on oral health.

Journal: BMC oral health
Published Date: Aug 2, 2025

Abstract

BACKGROUND: The field of artificial intelligence (AI) has experienced considerable growth in recent years, with the advent of technologies that are transforming a range of industries, including healthcare and dentistry. Large language models (LLMs) and natural language processing (NLP) are pivotal to this transformation. This study aimed to assess the efficacy of AI-supported chatbots in responding to questions frequently asked by patients to their doctors regarding oral health.

Authors

  • Aysenur Arpaci
    Faculty of Dentistry, Department of Periodontology, Istanbul Aydin University, Istanbul, Turkey.
  • Asel Usdat Ozturk
    Faculty of Dentistry, Department of Maxillofacial Radiology, Istanbul Atlas University, Istanbul, Turkey. aselusdat@gmail.com.
  • Ismail Okur
    Faculty of Engineering, Department of Computer Science, Boston University, Boston, USA.
  • Sanaz Sadry
    Department of Orthodontics, Faculty of Dentistry, Istanbul Aydin University, Istanbul, Turkey.

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